Contact Us
We’d love to hear from you! Whether you have a question about our products, need help with an order, or want to discuss a custom design, our team is here to assist.
Get in Touch
📧 Email: [email protected]
📱 WhatsApp: +86 186 6582 0801
⏰ Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST, UTC+8)
📍 Address: Rooms 910-916, Tailing Building, Building 1, Yalian Haoshida, No. 5022 Wuhe Avenue, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong 518000, China
Customer Service
Our customer service team typically responds within 24 hours on business days. For faster assistance, please include:
- Your order number (if applicable)
- The email address used for your order
- A clear description of your question or concern
- Photos (if reporting a product issue)
Common Inquiries
- Order Status: Check your shipping confirmation email for tracking info, or visit our Track Your Order page.
- Returns & Exchanges: Please review our Return Policy before contacting us.
- Custom Designs: Want something unique? Email us your design idea and we’ll let you know what’s possible.
- Wholesale Inquiries: For bulk orders or business partnerships, please email us with details about your needs.
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We value every customer and strive to provide the best shopping experience. Don’t hesitate to reach out — we’re here to help!